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If you’re not satisfied with an item that you purchased, you can initiate a return within 30 days after delivery for a full refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned.
To return an item, contact us via email and provide your order number and reason for return. We will issue a RMA number via email upon approval. You will be responsible for return shipping costs (except in instances where the item arrived damaged or defective).
We recommend insuring your return shipment and using a trackable shipping method i.e UPS. Refunds will not be issued for items damaged in return transit or for returns that are never received. The following items may not be returned:
Please include your order number or RMA number with you return
All returns if approved must come in the original shipping package
All parts and manuals must be included
Open boxes are subject to inspection and returns fees
Open box fee of 25% will be deducted from the refund
Items return and damage during shipping are the responsibility of the shipper
All returns are subject to a re-stocking fee of 15% on all returns
Please contact the seller of the item to learn more about its warranty coverage.